The health care system is so complex that more than half of consumers are unable to navigate it, triggering avoidable customer service calls and more costly care. KTS Advocacy is an independent professional healthcare advocate owned and operated by Karen Silber, Master’s prepared social worker and Board Certified Patient Advocate (BCPA). Karen is filling a gap in the Greater Cincinnati/Northern Kentucky region by supporting people locally and others virtually across the U.S.
Karen is a native to Northern Kentucky, beginning her career at St. Luke East Hospital in Fort Thomas (now St. Elizabeth) as an oncology social worker. She continued her passion as a home care liaison at Mercy Hospital, clinical social worker at Drake Center’s Long Term Acute Care (LTAC) supporting those with traumatic and complex needs. She then gained significant knowledge at UMR, a subsidiary of UHC and third party administrator (TPA) where she specialized in health and wellness, worksite wellness and care management…