Struggling and overwhelmed with the healthcare system?

Let KTS Advocacy, a professionally managed healthcare advocate, help you navigate the complex healthcare maze…

We will walk in your shoes with you and give you peace of mind.

Questions / Appointments

Patient Advocate case example

  • An employee needs a procedure, and the prior authorization has been denied by his insurance. The advocate:
  • Reviewed the denial letter to see the reason/s for the denial
  • Contacted utilization management at the insurance company with the employee to get clarification on the denial
  • After understanding the medical guideline requirements that weren’t met, the provider was contacted who resubmitted the request that then became approved

By utilizing the advocate, the employee was less stressed & frustrated and more productive at work. This was a time saver for the HR department having the advocate manage his issue.

About Karen Silber

Karen Silber is the owner of KTS Advocacy…..advocacy is her passion. Her mission is to provide calmness and peace of mind by educating, coaching & supporting.

Karen’s background is vast. After 30 years, she has extensive experience in medical social work, health & wellness, and care management. She understands insurance, including coverage, prior authorizations and billing, and case management.

On a personal level, she advocated for her parents during their illness and also dealt with her own chronic condition. She has a master’s degree in social work, is licensed in Ohio & Kentucky, and is a Board-Certified Patient Advocate (BCPA).

If you hire Karen as your advocate, she will walk in your shoes with you and give you peace of mind.

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Contact Us

Karen Silber, MSW, LSW, BCPA, Owner
Board Certified Patient Advocate

859-363-5981‬

ktsadvocacy@gmail.com

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Meet Karen Silber

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Did you know….?

  • The health care system is so complex that more than half (52%) of consumers is unable to navigate it on their own, triggering avoidable customer service calls and more costly care.

  • Difficulty in making informed decisions impacts consumers’ ability to get the medical care they need. This is especially detrimental for the one in four (26%) consumers who have both low understanding and facing chronic or serious conditions.

  • More than 1 in 6 Americans working full or part-time report assisting with the care of an elderly/disabled family member or friend. Caregivers working at least 15 hours per week. indicated that this assistance significantly affected their work life.

  • Caregiving has shown to reduce employee work productivity by 18.5% and increase the likelihood of employees leaving the workplace.

  • Productivity losses related to personal and family health problems cost U.S. employers $1,685 per employee per year or $225.8 billion annually.
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